Terms and conditions
Your booking will be confirmed definitely only by paying a deposit. In case of cancellation, the deposit will not be returned. Occasionally, something can happen before the start of a trip. With our trip insurance you are financially covered. We also accept your credit card details as booking confirmation.
Communicating your credit card data you give automatically your assent to deduct the indicated cancellation fee in case of cancellation, late arrival or early departure.
The word „cancellation" sounds unpleasant and it is, for you and for us! We hope you’ll understand that if you cancel your booking we’ll have to charge you the following fees according to the Italian Civil Code:
- No fee will be charged if we receive notice of Your cancellation at least 3 months before the arrival date.
- For cancellations received at least 1 month before the arrival date: 40% of the total agreed price.
- For cancellations received at least 1 week before the arrival date: 70% of the total agreed price.
- For cancellations received less than 7 days before the arrival date: 90% of the total agreed price.
Our bank data are as follows:
Kostner Albert Snc
I 39031 Brunico
P. IVA 01178800213
Cassa Risparmio Prov. Bolzano
BIC Swift Code : CRBZIT2B070
IBAN: IT 40 B060 4558 2400 0000 0090 400